We offer a 30-Day Guarantee on our product, if you're not completely happy you may exchange the item for another product or receive a full refund or store credit for the purchase cost less the restocking fee. Sorry we do not provide refunds for items that are (not) returned to our mailing address referenced below. In order to receive a store credit/refund you will need to return your products to the address listed below (used or not) along with a copy of your receipt attached. All items must be returned within 30 days of the date of your original purchase. Returned items received 30 days after the purchase date will not be accepted.
Returns Mailing Address:
Brasil Naturals ATTN: Returns Dept - 11209 National Blvd, Ste #115 Los Angeles, CA 90064
**You must contact us to receive a return authorization form before mailing to expedite the process.